Our client was shopping at a retail store in Kansas City, Kansas, when she unexpectedly tripped and fell because of a hidden hole underneath the carpet. The uneven surface caused her to fall face-first, resulting in serious injuries.
After the fall, our client suffered a traumatic brain injury, broken teeth, and injuries to her neck and back. These injuries affected her daily life and required significant medical treatment and recovery.
The store was self-insured, which created additional challenges during the claims process. The company initially offered only $85,000 to resolve the case. Our Kansas City slip & fall accident attorney believed the offer did not fully reflect the seriousness of our client's injuries and the impact the accident had on her life.
Through persistent negotiations, we continued to push for a fair outcome. The claims adjuster ultimately had to obtain approval through multiple levels of the company's leadership, including its board of directors. Our efforts resulted in a final settlement of $170,000 in a KC slip & fall case, which was double the original offer and a result that better reflected what our client had endured.
