Our client was at a high-end hotel in Chicago, preparing the conference area for a large event, when she noticed a leak coming from the ceiling. She pointed it out to hotel staff, but instead of fixing the problem, they simply placed towels around the leaking area. Two days later, water had pooled on the glossy floor. There were no warning signs, and she slipped and fell.
The fall caused serious injuries to her back, knees, and hips. Over time, her condition worsened to the point that she needed knee replacement surgery. The injuries also forced her to miss significant time at work, costing her valuable opportunities and income.
The hotel initially offered just $50,000 to settle the case. We pushed back, showing the extent of her injuries and the hotel’s failure to properly address a known safety issue. After continued negotiations, we secured a $150,000 settlement to better reflect what she went through and help her move forward.
