This case involved an elderly woman who relied on a medical transport service to get home safely. When the van arrived at her house, the driver opened the door before making sure she was properly secured. She fell out of the vehicle and hit her head, leading to severe vision loss.
After the accident, she hired another law firm, but her case went untouched for a year. By the time she came to us in September 2025, she had very little information about what had happened, including not even knowing the driver’s name. Despite the limited details, we got to work to investigate and build her case.
Her injuries were serious. The fall caused a head injury that worsened her vision and impacted her daily life. The insurance company initially offered $65,000 to settle, but we knew her case was worth more given what she had gone through.
Within six months, we were able to double the insurance company’s offer and secure a $120,000 settlement. Even with limited information and a delayed start, we were able to help her move forward and recover compensation for what she experienced.