When products we rely on malfunction or fail to work as intended, they can cause serious harm and injury. In 2023, 12.7 million people were treated in the emergency department for product-related injuries.
Understanding how to identify a defective product and knowing the steps to take for potential legal action with a defective product liability lawyer can help protect your rights and ensure you are fairly compensated.
What is a Defective Product?
A defective product is any item that has a flaw that makes it dangerous to use or causes harm. This could include product malfunctions that occur due to poor design, manufacturing errors, or insufficient warnings or instructions. A product may be deemed defective if it poses an unreasonable risk to consumers, and these risks can lead to significant injury, financial losses, or even death.
Defective products fall under product liability law, which holds manufacturers, distributors, and retailers accountable for the safety of the products they sell. If a product is faulty or dangerous, you may have the right to file a lawsuit to seek compensation for your injuries.
Common Types of Defective Products
These are the main categories of defective products that may result in legal claims:
- Design Defects: This is when a product is inherently dangerous due to its design, even though it was manufactured according to specifications.
- Manufacturing Defects: These are mistakes made during the production process that can cause the product to malfunction or perform inadequately. This type of claim can arise from a defect in the assembly line or poor-quality materials used in manufacturing.
- Marketing Defects: This type of defect involves insufficient labeling, inadequate warnings, or misleading instructions that cause consumers to misuse a product and get injured.

How to Identify Defective Products
Recognizing a defective product is key to taking the right steps towards legal action. Here are a few things to look for:
- Sudden Malfunctions: If a product unexpectedly stops working or behaves erratically, it could be due to a design flaw or manufacturing defect.
- Product Recalls: Stay informed about product recalls issued by the manufacturer or regulatory authorities such as the Consumer Product Safety Commission (CPSC).
- Injuries or Accidents: If you’ve been injured while using a product, evaluate whether the injury was due to a defect.
- Complaint History: Research the product in question. If there are multiple reports of similar defects or malfunctions, it could indicate a systemic issue with the product.
Steps to Take After Identifying a Defective Product
If you believe you’ve encountered a defective product, here are the steps you can take:
- Stop Using the Product: If it is malfunctioning or causing harm, stop using it to prevent further injury.
- Seek Medical Attention: If the product causes harm or injury, seek medical attention right away. Medical records can serve as important evidence in a product liability case.
- Document the Issue: Gather evidence by taking photos or videos of the product and any damage it caused. Keep a detailed record of the product’s make, model, purchase date, and any communication with the manufacturer.
- Report the Defect: Contact the manufacturer or seller to report the defective product. They may offer a refund, replacement, or repair. If the defect is widespread, the company may issue a recall, which will further support your claim. Submit a report to the CPSC about the defective product.
- Consult a Lawyer: A personal injury attorney will know the ins and outs of product liability law. They can help you understand your rights and guide you through the process of filing a lawsuit.
How Do Companies Deal with Defective Products?
Companies can take several measures to deal with defective products depending on the nature of the issue. Oftentimes, a company will issue a recall to remove unsafe products from the market.
If a claim is brought against them, many companies will aim to settle quickly to avoid the expense and publicity of a lawsuit. That said, not all companies act quickly or responsibly, and this is where consumers may need to take further legal action.
Suing for Defective Products: The Legal Process for Product Liability Claims
Filing a lawsuit for a defective product can be complex, but with the right advocate by your side, you can hold the responsible parties accountable for their actions. An overview of the process includes:
- Consultation: The first step is to speak with a lawyer with experience in product liability. They will assess the case and help determine fault.
- Investigation: The lawyer will investigate the product’s design, manufacturing process, and distribution, working with experts to determine the cause of the malfunction.
- Filing a Lawsuit: If there is enough evidence, the lawyer will file a complaint and seek compensation for your injuries, medical expenses, lost wages, and any other damages you suffered.
- Negotiation or Trial: In many instances, both parties will try to settle. However, if an agreement can’t be reached, the case may proceed to trial.
DM Injury Law Pursues Justice Against Victims of Product Defects
If you believe you’ve encountered a defective product, consider speaking with an experienced attorney. Our team will assess your case and help determine your path to justice and compensation. Understanding your rights is crucial, and we’ll share your options through a free consultation. Contact our office to start your journey to reclaiming your life.
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