What To Do If You Get Into a Rideshare Accident


Car accidents happen to everyone, even rideshare drivers. Therefore, it’s important to know what steps you should take if you’re in an accident while in an Uber or Lyft. The DiPasquale Moore team is here to give you an insight into the protocol of a rideshare accident.

Call 911

If you, another passenger, or the driver sustained severe injuries from an accident, you should call 911. Make sure to assess everyone’s injuries and get to a safe location away from traffic and other hazards. Sometimes after an accident, people can walk away injury-free. If that’s the case, you should still contact local law enforcement to file a police report.

Gather Evidence

Now that you’ve assessed the scene, you can focus on gathering contact information, insurance details, photos, and statements from other witnesses. Although you weren’t hit in your vehicle, it’s wise to share your insurance information with the other driver, just in case you have to go through their insurance company.

Your driver’s company should have an accident protocol to provide you with the necessary resources and information. Make sure to collect the driver’s information before leaving the scene.

File a Police Report

To receive maximum compensation for your claim you must file a police report so there is evidence of the accident, including who is at fault. Even if you weren’t severely hurt, we recommend not skipping this step.

Contact The Rideshare Company

The most crucial step of this process is contacting your rideshare through the app or website. You want to report every detail to them, even if it was minor for insurance claim purposes. If you are unsure how to do you, your rideshare driver can show you the proper protocol for reporting the accident.

If you were injured in an Uber, Lyft, or another rideshare accident that was someone else’s fault, contact us today for legal representation. The team here at DiPasquale Moore has the experience and compassion to handle even the most complex accidents.

Call us at (816) 888-7500 or visit our website to get started on your consultation.


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