Hi, I'm attorney Anna Soto with DM Injury Law, and I'm here to help you know what to say and, more importantly, not to say to an insurance adjuster after an accident. First, you should know that you have a contractual duty to cooperate with your own insurance under your own policy. However, you do not have this duty to the at-fault driver's insurance. The at-fault driver's adjuster's goal is to minimize what their company pays you, and they will try to lock you into a story by having you give a recorded statement of your account of the accident. This allows them to minimize your injury claims or shift fault to you instead of giving a recorded statement. Have them speak to your attorney. Once you're represented by an attorney, they are not allowed to contact you. Anything you say in a recorded statement may be used against you and allows the outfall insurance to build their argument and minimize your accident. If you do get a call, what you can do is confirm that the accident occurred and that you were involved. Say your attorney will be in contact, and end the call immediately if you need reliable legal representation, call DM Injury Law. Today at (816) 888-7500 and will handle all communications with the insurance adjuster on your behalf.
What Should I Say – And Not Say – To the Insurance Adjuster?